Oh, Samsung, can you ever catch a break?

Despite its new Galaxy S6 and S6 Edge receiving positive reviews, Samsung has admitted that some users of both handsets are experiencing serious memory issues — resulting in their devices running slowly, and apps crashing unexpectedly.

The problem relates to a bug with the RAM, which means the phones’ impressive 3GB of memory fills up quickly without being cleared.

As with all Android handsets, the S6 and S6 Edge’s application data is stored in the RAM, so as to speed up the process of quickly switching between apps or multiple tabs when surfing on the Internet. The idea is that as soon as you stop using an app, this data is then cleared: Something which apparently isn’t happening here.

Samsung has sheepishly owned up to the fault on its U.K. Facebook page, writing that:

“Micro-updates are in the process of being rolled out to correct issues relating to device performance and stability. Keep checking for these on your device via Settings > About device > Software update > Update now.”

The good news is that it sounds a straightforward over-the-air fix. The bad news, at least for Samsung, is that it surely doesn’t want more bad publicity at a time when it’s just starting to rebuild the public’s faith in its brand after a disastrous last year.

Source: TechRadar