If you decided to pick up an Android Wear device instead of Apple Watch, you may have trouble using it with iPhone 7 and iPhone 7 Plus.

Those who have upgraded to one of Apple’s latest smartphones have found they just don’t play nicely with Google’s wearable platform, despite the fact that their predecessors have no trouble connecting after being upgraded to the same iOS 10 software.

Google brought Android Wear support to iPhone last August, opening the gates to a growing catalog of wearables from a long list of manufacturers for those who aren’t interested in the Apple Watch. But iPhone 7 is crashing the party.

[contextly_auto_sidebar] When trying to connect an iPhone 7 or iPhone 7 Plus with an Android Wear device, users never see the popup that asks for their permission to marry the two over Bluetooth. Pairing simply just doesn’t happen.

Strangely, there is no problem pairing the same devices to an iPhone 6 or iPhone 6s running the same iOS 10 software.

Google has confirmed the issue, which affects watches from Motorola, ASUS, Fossil, Tag Heuer, LG, and other Android Wear vendors. Its forum has also become flooded with complaints from iPhone 7 users who cannot use their Wear devices anymore.

“I’ve got a TAG Heuer Connected that was working fine with my iPhone 6 even after I upgraded to iOS 10, but then since I unpaired to connect to my new iPhone 7 I haven’t been able to pass the pairing screen,” writes one.

“Just wanted to let you guys know I’m facing the same issue. Can’t get my Moto360 2nd gen to pair with my iPhone7 (iPhone 6 and 6s with iOS10 was no problem),” adds another.

It’s not yet clear what’s causing this issue, but due to the fact that it’s not affecting other devices running iOS 10, it seems it could be a hardware issue with the iPhone 7. That’s not something that can be fixed with a simple software update.

But don’t panic just yet. Google has promised it is investigating the issue, and has also reported it to Apple. We hope to hear more soon.

Via: Android Authority